SAP C4C Training

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Leverage the growing demand for Certified SAP C4C Professionals

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SAP C4C Training

Course Features

100% Money back guarantee
Two Real-time Use cases

Real-time Use cases

24/7 Lifetime Support

24/7 Lifetime Support

Certification Assistance

Certification Based Curriculum

Flexible Schedule

Flexible Schedules

One-on-onedoubtclearing

One-on-one doubt clearing

Careerpathguidance

Career path guidance

About SAP C4C Online Course

SAP C4C (Cloud for Customer) is a cloud-based customer relationship management (CRM) solution offered by SAP. SAP C4C is a fantastic combination of browser-based Silver lite UI, SAP HANA, social aspects of JAM, a collection of iOS and Android mobile applications, and SAP PI as an alternative. To learn how to use SAP C4C effectively, one needs to undergo proper training, and MindMajix is one of the leading providers of SAP C4C training courses.

The course covers the SAP C4C architecture, data model, business process configuration, and integration with other systems. This SAP C4C online training is suitable for individuals who want to pursue a career in CRM or work with SAP C4C as part of their job responsibilities. The course includes practical exercises and real-world examples to provide participants with hands-on experience in using SAP C4C. With the C4C skills, the candidates are eligible to appear for the SAP C4C certification exam: SAP Certified Application Associate - SAP Cloud for Customer. 

SAP C4C Training
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Course Coverage

Prepare for a career in SAP C4C

⚡Learn & practice SAP C4C Concepts

Demonstrate your proficiency in use cases & Lab Assignments
Learn & practice SAP C4C Concepts

Course Completion Certificate

Earn an employer-recognized Course Completion certificate by Mindmajix.

Resume & LinkedIn Profile

Build your portfolio with personalized suggestions.

Mock Interview

Experience real-time interviews with Mindmajix SMEs

Qualify for in-demand job titles

Career support

Plan your career move with Mindmajix's job search.

Work Support

Get assistance in completing project tasks once you are employed.
Learn & practice SAP C4C Concepts

SAP C4C Course Content

The SAP C4C training online is a comprehensive and adaptable training solution that can assist individuals and organizations in gaining the skills and knowledge required to use SAP C4C effectively. The SAP C4C course teaches you how to leverage the power of managing leads, the end-to-end enterprise, and delivering data integration solutions. This online self-paced course includes access to training lectures, demos, and other resources. Explore all the SAP C4C modules below:
Topic-wise Content Distribution

Module 1: SAP C4C Introduction

  • Overview of SAP C4C and its features
  • System Architecture
  • IDE Introduction and Setup
  • Functional Capabilities of SAP Cloud for Customer 
  • Navigation and user interface of SAP C4C
  • Introduction to the Sales Module
  • Introduction to the Service Module
  • Introduction to the Marketing module
  • Introduction to the Analytics Module
  • Data management and integration with SAP C4C
  • Customization and configuration of SAP C4C
  • Application Development-First Application
  • SAP C4C implementation and adoption
  • SAP C4C roadmap 

Module 2: SAP Hybris Cloud for Customer Project Implementation C4C 10

  • Working with SAP Hybris Cloud for Customer
  • User and Business Role Management
  • Notification and Workflow
  • Preparing for Go-Live
  • Territory Management
  • Personalization and Extensibility
  • Solution Walkthrough and Test Plans
  • Organization Structure
  • Product and Price Lists
  • Data Migration and Integration
  • Analytics Framework

Module 3: Setting up the organizational Model

  • Organization Model - How is it useful?
  • Organization Model - Building Blocks and Functions

Module 4: Integration

  • Describing Integration with Microsoft Outlook 
  • Describing Integration with FSM 
  • Describing Integration Scenarios with CRM and ECC 
  • Describing the Benefits of Integration with Social Media

Module 5: Organizational management

  • Define Division
  • Create Employee
  • Define Distribution Channel
  • Assign an employee to org structure
  • Create Org Structure- SAP C4C Training

Module 6: UI Configuration

  • Hide Field
  • Make Field Visible
  • Create New Field
  • Mashup

Module 7: Lead and opportunity management

  • Capturing leads
  • Lead qualification and assignment
  • Tracking and reporting on leads
  • Creating and tracking opportunities
  • Sales processes
  • Sales quotes
  • Account and Contact Management
  • Product and Price List Management
  • Managing product catalogs
  • Forecasting and Reporting
  • Creating and maintaining sales forecasts
  • Creating and customizing reports to track sales progress
  • Account and contact management

Module 8: Integration Process of Sales & Service

  • Account 360 Overview
  • External Pricing Produces Real-Time Price Request
  • Opportunity with Customer Quote Processing in ERP
  • Creation of Ticket Follow-Up Document in SAP ERP

Module 9: SAP C4C - Data Migration

  • SAP C4C - Creating Workflow Rule
  • SAP C4C - Performing Data Migration
  • SAP C4C - Retail

Module 10: SAP C4C Sales, Service, Marketing, and Analytics modules

1. Sales Module:

  • Lead and Opportunity Management
  • Account and Contact Management
  • Product and Price List Management
  • Sales Quotes and Orders Management
  • Sales Forecasting and Analytics
  • Territory and Pipeline Management
  • Sales Contracts Management
  • Sales Collaboration and Communication

2. Service Module:

  • Service Request and Ticket Management
  • Service Contract and Warranty Management
  • Installed Base Management
  • Service Order Management
  • Service Confirmation and Billing
  • Knowledge Base and Articles Management
  • Service Analytics and Reporting
  • Field Service Management

3. Marketing Module:

  • Campaign Planning and Execution
  • Marketing Lead Management
  • Marketing Resource Management
  • Email Marketing and Social Media Marketing
  • Lead Segmentation and Targeting
  • Lead Scoring and Qualification
  • Marketing Analytics and Reporting

4. Analytics Module:

  • KPI and Dashboard Management
  • Report and Data Source Management
  • Data Analysis and Data Visualization
  • Predictive Analytics and Machine Learning
  • Integration with SAP Analytics Cloud
  • Self-Service Analytics and Reporting
  • Mobile Analytics and Reporting
free

Add-ons

Most of the SAP C4C Jobs in the industry expect the following add-on skills. Hence, we offer these skills-set as FREE Courses (Basics) to ease your learning process and help you stay ahead of the competition.

Agile & Scrum

Hands-on SAP C4C Projects & Assignments

Our SAP C4C Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

    logoTraining Options

    Choose your own comfortable learning experience.

    Best Value

    On-Demand Training

    25 hrs of Self-Paced Videos

    • 25 hours of SAP C4C Training videos
    • Curated and delivered by industry experts
    • 100% practical-oriented classes
    • Includes resources/materials
    • Latest version curriculum with covered
    • Get one year access to the LMS
    • Learn technology at your own pace
    • 24x7 learner assistance
    • Certification guidance provided
    • Post sales support by our community
    self-paced

    Get Pricing

    Preferred

    Live Online (Instructor-Led)

    30 hrs of Remote Classes in Zoom/Google meet

    2025 Batches

    Start - End

    Local Time

    Weekdays

    Oct 14 - Oct 29

    07:00 PM

    Weekend

    Oct 18 - Nov 02

    09:00 AM

    Weekdays

    Oct 21 - Nov 05

    09:00 AM

    Weekend

    Oct 25 - Nov 09

    07:00 PM

    Customize your schedule here

    + Includes Self-Paced
    • Live demonstration of the industry-ready skills.
    • Virtual instructor-led training (VILT) classes.
    • Real-time projects and certification guidance.
    online

    For Corporates

    Empower your team with new skills to Enhance their performance and productivity.

    Corporate Training

    • Customized course curriculum as per your team's specific needs
    • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
    • Resources such as slides, demos, exercises, and answer keys included
    • Complete guidance on obtaining certification
    • Complete practical demonstration and discussions on industry use cases
    Learn MoreContact us

    Served 130+ Corporates

    Corporate Clients
    User Testimonials
    Everyone from start-ups to large enterprises prefer Mindmajix
    Explore all Learners stories
    Himani Sharma

    I found MindMajix's SAP C4C training course to be well-structured and easy to follow. The online training platform was user-friendly, and the support team was responsive.  

    Himani Sharma

    Rating: 4.8 ⭐

    • Himani
    • Riya
    • Jyothi
    • Abhiudaya
    • Vishwas
    • Baswaraj
    • AJ
    • Jenn
    • GopalRathinam

    SAP C4C Training Resources

    Interview Questions

    Interview Questions

    Access comprehensive interview questions and answers to prepare for your next job opportunity. Practice with real-world scenarios and expert tips.

    Try it out
    Resume Templates

    Resume Templates

    Download professional resume templates tailored for industry roles. Includes sample resumes, formatting guidelines, and best practices.

    Try it out
    Practice Quiz

    Practice Quiz

    Test your knowledge with our interactive quizzes. Features multiple-choice questions, instant feedback, and detailed explanations.

    Try it out

    logoOn-Job Support Service

    Online Work Support for your on-job roles.

    jobservice
    @Learner@SME

    Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

    • Pay Per Hour
    • Pay Per Week
    • Monthly
    Learn MoreContact us

    SAP C4C Training FAQs

    What is the main objective of the SAP C4C course?

    The main objective of the SAP C4C course is to equip students with the expertise necessary to deploy and personalize SAP Cloud for Customer solutions.

    What are the key learning objectives of the SAP C4C course?

    • Learn the fundamentals of SAP Cloud for customers and CRM.
    • Discover how to configure, personalize, and integrate SAP C4C products.
    • Acquire expertise in SAP C4C's sales, service, and marketing processes.
    • Improve reporting and analytics skills with SAP C4C.
    • Discover best practices for project management and implementation.

    What are the prerequisites for the SAP C4C course?

    The prerequisites for the SAP C4C course include a fundamental understanding of SAP and CRM concepts, cloud computing, and web-based applications.

    What career opportunities are available after completing SAP C4C training?

    • SAP Cloud Consultant
    • SAP C4C Developer
    • SAP C4C Functional Consultant
    • SAP CRM Consultant
    • SAP Sales and Distribution Consultant
    • SAP Service Management Consultant
    • SAP Marketing Consultant
    • SAP Analytics Consultant
    • SAP Project Manager.

    How can SAP C4C be integrated with other SAP and non-SAP systems?

    SAP C4C is integrated with SAP and non-SAP applications via conventional web services, a cloud integration platform, and middleware. REST and SOAP APIs, OData Services, and SAP Cloud Platform Integration are all viable options for achieving integration.

    More general questions? See our FAQ ↗
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