Salesforce Field Service Lightning Training

Get proficient with field service application by taking salesforce field service certification course

Join the cohortGet instant access (self-paced)
(4.8)
5812 learners
Trusted by 130+ corporates
Join the cohortGet instant access (self-paced)
Salesforce Field Service Lightning Training

Course Features

100% Money back guarantee
  • Real-time Use cases

  • 24/7 Lifetime Support

  • Certification Based Curriculum

  • Flexible Schedules

  • One-on-one doubt clearing

  • Career path guidance

Salesforce Field Service Lightning Course Overview

Mindmajix Salesforce Field Service Lightning training enables you to learn how to provide intelligent, productive, and personalized service from the phone to the field with Field Service Lightning (FSL). This course also includes important concepts like installing and customizing FSL and eventually gaining hands-on experience working with the field service lightning software.

Salesforce Field Service Lightning Training
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Course Coverage

YOUR LEARNER JOURNEY - From Enrolment to Employment

How to Prepare for a Career in Salesforce Field Service Lightning

Six guided stages take you from your first training class to your first offer — each one backed by a specific MindMajix support service.

Stage 1

Enrol & Get Set Up

Pick live online or self-paced, and set up a free Salesforce Field Service Lightning Instance so you practice from day one.

  • Live or self-paced
  • 1-year LMS access
  • Agile & Scrum add-on
Stage 2

Learn & Build Real Skills

Master Salesforce Field Service Lightning concepts with 12 hrs of current-release content, applying every concept in hands-on labs and real-time projects throughout.

  • Instructor-led + labs
  • 1-on-1 doubt clearing
  • Recording access
Stage 3

Earn Your Certificate

Clear the assessments for your shareable MindMajix completion certificate. Modules map to official Salesforce Field Service Lightning exam topics for exam-aligned prep.

  • MindMajix certificate
  • Practice questions
Stage 4

Polish Your Profile

Turn skills into a profile recruiters notice — build an interview-ready resume and a strong LinkedIn presence using proven Salesforce Field Service Lightning templates.

  • Resume building
  • LinkedIn optimisation
  • Resume templates
Stage 5

Practice Interviews

Walk in already rehearsed. Sit structured mock-interview rounds with experienced SMEs and get focused feedback on your Salesforce Field Service Lightning skills and scenario questions.

  • Real-time Scenarios
  • Personalised feedback
  • Salesforce Field Service Lightning mock interviews
Stage 6

Land Your Role

Apply with confidence using job-search assistance and referrals to hiring partners across India & the USA. (Career support provided; placement not guaranteed.)

  • Job-search assistance
  • Hiring-partner referrals
  • Role guidance

Start the journey today - choose the format that fits you.

Salesforce FSL Online Training Course Content

You will be exposed to the complete Salesforce Field Service Lightning Training course details in the below sections.

12Modules
40Topics
2Videos
Open any module to view the full topic list.
  1. 01Introduction to Salesforce Field Service Lightning3 topics
    • FSL Introduction
    • FSL - High-Level UseCase
    • Various modules of FSL
  2. 02Field Service Package Setting2 topics
    • Package Installation
    • Page Layout Assignment
  3. 03Inventory Management & Resource Availability in FSL7 topics
    • Common Inventory Management Tasks
       
    • Track Required Inventory
       
    • Request Inventory
       
    • Transfer Inventory
       
    • Track Inventory Consumption
       
    • Track Inventory Shipments
       
    • Track Customer Returns
  4. 04Field Service Lightning Guidelines

    Detailed topics for this module will be shared in the latest syllabus.

  5. 05Work Order Management3 topics
    • Create Work Order
    • Create Maintenance Plans
    • Create Multiple Maintenance Schedules
  6. 06Field Service Lightning Considerations2 topics
    • Field Service Lightning Objects
    • Field Service Lightning Limits and Limitations
  7. 07Shift Management4 topics
    • Shift Schedule
    • Create Flexible Work Shifts
    • Create Shifts from a Pattern
    • Guidelines for Shift Availability
  8. 08Manage Service Resources4 topics
    • Timesheets Management 
    • Create Absences
    • View Travel Routes and Calendars
    • Manage Service Crew Membership
  9. 09Manage Service Appointments8 topics
    • Create Appointments
    • Schedule Appointments
    • Unschedule Appointments
    • Reschedule Appointments
    • Fix Schedule Overlaps 
    • Group Nearby Appointments
    • Fill Schedule Gaps
    • Dispatch Appointments
  10. 10Optimize Your Schedule3 topics
    • Manage Scheduling Policies
    • Manage Work Rule
    • Custom Gantt Filters
  11. 11Set Up and Run Optimization Jobs

    Detailed topics for this module will be shared in the latest syllabus.

  12. 12Dispatcher Console4 topics
    • Appointment List
       
    • Gantt
       
    • Map
       
    • Field Service Object Fields

Hands on Salesforce Field Service Lightning Training Projects

Our Salesforce Field Service Lightning Training course aims to deliver quality training that covers solid fundamental knowledge on core concepts with a practical approach. Such exposure to the current industry use-cases and scenarios will help learners scale up their skills and perform real-time projects with the best practices.

  1. LLG Service Center

logoTraining Options

Choose how you learn best

Both options cover the full curriculum and include most of the certification topics

Most flexible

Self-paced

12 hrs

Learn anytime, at your own pace — complete the course in weeks or months.

What you get
  • 12 hours of Salesforce Field Service Lightning Training videos
  • Curated and delivered by SME
  • Hands-On Lab sessions
  • Resources/materials
  • Sample Resumes
  • Get one year access to the LMS
  • Community forum support
  • Free Agile & Scrum add-on course
Not included
  • Live instructor & Q&A sessions
  • 1-on-1 doubt clearing calls
  • Mock interview & resume review

20% Off

$160

$200

Get Full Access

Most Popular

Live online (instructor-led)

12 hrs

Real-time classes with a certified expert — ask questions, get instant feedback, and walk away job-ready

Everything in self-paced, plus
  • Live Zoom/Meet sessions with instructor
  • 1-on-1 doubt clearing sessions
  • Live project walkthroughs
  • certification guidance
  • Mock interviews with SME panel
  • Resume & LinkedIn profile review
  • Job referral to hiring partners
  • Session recordings to rewatch anytime
  • Agile & Scrum add-on course free
Next batch starts
Aug11
Aug 11 - Aug 26Next batchET (US)

07:00 PM ET · Weekday · Limited seats available

20% Off

$400

$500

Salesforce Field Service Lightning Training Schedule

12 hrs · Live online · Recordings included

Weekday (Mon-Fri)

Aug 11 - Aug 26

2 weeks · 12 hrs total

Time07:00 PM ET
ModeLive online

Zoom / Google Meet

Weekend (Sat-Sun)

Aug 15 - Aug 30

3 weekends · 12 hrs total

Time07:00 PM ET
ModeLive online

Zoom / Google Meet

i

Need a different time? We offer and at any timezone. Contact a course advisor to set one up.

For Corporates

Empower your team with new skills to Enhance their performance and productivity.

Corporate Training

  • Customized course curriculum as per your team's specific needs
  • Training delivery through self-Paced videos, live Instructor-led training through online, on-premise at Mindmajix or your office facility
  • Resources such as slides, demos, exercises, and answer keys included
  • Complete guidance on obtaining certification
  • Complete practical demonstration and discussions on industry use cases
Learn MoreContact us

Served 130+ Corporates

Corporate Clients

Salesforce Field Service Lightning Training FAQs

About Salesforce Field Service Lightning Certification Course

This Salesforce Field Service Lightning certification course is created with an intention to offer high-quality training that blends up a practical approach with the fundamental knowledge to make the understanding of core concepts much simpler. By enrolling in this course, you get to take up real-time projects through the latest methodologies and get ultimate exposure to industrial scenarios and use-cases. With this course, you learn how to give individualized, productive, and intelligent service to the field.

What skills will you learn in this Salesforce Field Service Lightning Training?

The following are some of the skills you can learn in this Salesforce Field Service Lightning training:

  • Get introduced to the key fundamentals of Salesforce field service lightning.
  • Learn everything about user interface development, use of Viualforce in lightning experience, salesforce partners, use of lightning components in lightning experience and more.
  • Find out more about the installation of field service lightning, setting up of profiles, installation of managed packages, creation of users, and more.
  • Dive deeper into the customization of field service lightning and find out how to configure service status, control field service lightning settings, etc. 
  • Discover everything about the use of the field service lightning components, scheduling policy picker, searching the dispatcher console, and more.
  • Comprehend everything about scheduling horizon, service list filters, and service list customization.
  • Know how to take service list bulk actions, filter locations, and more
  • Understand the advanced topics of Gantt settings, the Gantt filter, KPI monitor, and using the map.
  • Know how to manage services, book appointments, and reschedule appointments
  • Get used to creating a new service, setting visiting hours, deleting a service, and more.
  • Find out everything about information for developers.
  • Learn field service lightning objects.

Why should you learn Online Salesforce Field Service Lightning Training?

  • Salesforce Field Service Lightning covers almost 3.82% of the global market share.
  • A certified Salesforce Field Service Lightning professional can earn an average annual salary of $137,000 - Indeed.

What are the prerequisites to learn Salesforce Field Service Lightning Online Training?

To take part in this Salesforce Field Service Lightning training, you must understand the functionalities and key ideas of Salesforce CRM. Additionally, if you have a bit of Salesforce experience and previous programming knowledge, it will be beneficial.

Who should take up this Salesforce Field Service Lightning Training?

This Salesforce Field Service Lightning training is for everybody interested in creating a career in this field. Apart from this, application builders, sales representatives, developers, analysts, directors and product managers can also take part in this course.

Which jobs can I get with Salesforce Field Service Lightning Training?

This Salesforce Field Service Lightning training can help you get the following jobs:

  • Salesforce Field Service Developer.
  • Salesforce Field Service Technical Architect.
  • Salesforce Field Service Application Developer.
  • Salesforce Field Service Application Engineer.
TESTIMONIALS
What Learners say about Mindmajix
Quote

It was a good experience

(5/5)

It was a good experience. Each section is explained so well by the trainer. The course gave me a good knowledge of the salesforce service that I expected. The team is always available to clear all my doubts. Thanks to Mindmajix.

SS

Sai Swetha

Senior Project Engineer

logoOn-Job Support Service

Online Work Support for your on-job roles.

jobservice
@Learner@SME

Our work-support plans provide precise options as per your project tasks. Whether you are a newbie or an experienced professional seeking assistance in completing project tasks, we are here with the following plans to meet your custom needs:

  • Pay Per Hour
  • Pay Per Week
  • Monthly
Learn MoreContact us
Teams across the globe run on MindMajix
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Learners, Careers Upskilled
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    Courses, Largest LMS
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    Corporates, Global Clients
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